Privacy Policy

1. Introduction

Welcome to Reachy Mini (the "Website"), operated by Pollen Robotics SAS ("we," "us," or "our"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. By accessing or using our website, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Contact us through our contact form or email
• Subscribe to our newsletter or updates
• Participate in community discussions or forums
• Register for events or webinars
• Create an account or profile on our website

This information may include your name, email address, organization, and any other information you choose to provide.

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing behavior, including:

• IP address and geographical location
• Browser type and version
• Operating system
• Device type and screen resolution
• Pages visited and time spent on each page
• Referral source (how you arrived at our website)
• Date and time of your visit

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website usage. Cookies are small text files stored on your device that help us remember your preferences and understand how you interact with our website.

3.1 Types of Cookies We Use

• Essential Cookies: Required for basic website functionality
• Analytics Cookies: Help us understand website usage and performance
• Advertising Cookies: Used by Google AdSense and other advertising partners
• Preference Cookies: Remember your settings and preferences

3.2 Managing Cookies

You can control and manage cookies through your browser settings. However, disabling certain cookies may affect website functionality and your user experience.

4. Google AdSense and Third-Party Advertising

This website uses Google AdSense, a web advertising service provided by Google Inc. ("Google"). Google AdSense uses cookies and other tracking technologies to serve advertisements based on your interests and previous visits to our and other websites.

4.1 How Google AdSense Works

• Google uses cookies to serve ads based on your prior visits to our website and other sites on the Internet
• Google's use of advertising cookies enables it and its partners to serve ads based on your visit to our sites and/or other sites on the Internet
• You may opt out of personalized advertising by visiting Google's Ads Settings or aboutads.info

4.2 Third-Party Advertising Partners

We may work with other advertising partners who may also use cookies and similar technologies. These partners may collect information about your activities across different websites to provide you with relevant advertising.

5. How We Use Your Information

We use the collected information for various purposes, including:

• Providing and maintaining our website services
• Responding to your inquiries and providing customer support
• Sending you updates, newsletters, and promotional materials (with your consent)
• Analyzing website usage and improving our services
• Detecting and preventing fraud and security issues
• Complying with legal obligations
• Facilitating the display of relevant advertisements

6. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

6.1 Service Providers

We may share your information with trusted third-party service providers who assist us in operating our website and providing services, including:

• Web hosting and cloud storage providers
• Email marketing services
• Analytics services (Google Analytics, Plausible Analytics)
• Advertising networks (Google AdSense)

6.2 Legal Requirements

We may disclose your information if required by law or in response to valid legal requests from public authorities.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Analytics data may be retained for up to 26 months for Google Analytics and indefinitely for our own analytics purposes.

9. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request information about the personal data we hold about you
• Rectification: Request correction of inaccurate personal data
• Erasure: Request deletion of your personal data
• Portability: Request transfer of your data to another service
• Objection: Object to the processing of your personal data
• Restriction: Request limitation on how we process your data

9.1 Opt-Out Options

• Email communications: Unsubscribe using the link in our emails
• Google personalized ads: Visit Google Ads Settings
• General advertising: Visit aboutads.info
• Cookies: Manage through your browser settings

10. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including the United States and other countries where our service providers operate. We ensure appropriate safeguards are in place for such transfers.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.

13. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: